ITSM - Train the Trainers event

from Tuesday, 15 September 2020 (14:00) to Wednesday, 16 September 2020 (16:00)
NI4OS training platform (IT Service Management materials and webinar room)

        : Sessions
    /     : Talks
        : Breaks
15 Sep 2020
16 Sep 2020
AM
10:00
NI4OS ITSM -Prof. Anastas Mishev (UKIM) (until 11:00) (IT Service Management materials and webinar room)
10:00 ITSM processes in NI4OS - Anastas Mishev (UKIM)   (IT Service Management materials and webinar room)
11:00
NI4OS ITSM - Sonja Filiposka (Ss. Cyril and Methodius University Faculty of computer science and engineering) (until 12:00) (IT Service Management materials and webinar room)
11:00 ITSM excersize - Sonja Filiposka (Ss. Cyril and Methodius University Faculty of computer science and engineering)   (IT Service Management materials and webinar room)
PM
14:00
FitSM - Anastas Mishev (UKIM) Sonja Filiposka (Ss. Cyril and Methodius University Faculty of computer science and engineering) (until 14:10) (IT Service Management materials and webinar room)
14:10
FitSM - SY Holsinger (EGI Foundation) Owen Appleton (EGI Foundation) (until 16:00) (IT Service Management materials and webinar room)
14:10 Implementing lightweight IT Service Management in the EOSC Ecosystem - Sy Holsinger (EGI Foundation) Owen Appleton (EGI Foundation)   (IT Service Management materials and webinar room)
14:00
ITSM & Data management - Branko Marovic (UB) (until 15:30) (IT Service Management materials and webinar room)
14:00 Defining repository policies and key concepts of repository service management - Branko Marovic (UB)   (IT Service Management materials and webinar room)
15:30
ITSM & Data management (until 16:00) (IT Service Management materials and webinar room)